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Date: 2018-08-23
View count: 95


 

2005年新同创迎来了出口的高增长期。伴随海外市场不断扩大和海外业务不断增长,海外服务变得尤为迫切。公司领导异常重视,将海外服务提上日程。新同创认为,“服务是我们产品的延续,更是我们成长的机会”! 在2005年年中,新同创首先为大客户建立起服务站,并派优秀员工常驻服务站。随后,新同创建立起完善的区域网格客户服务体系。



感谢信

Respected New Tongchuang Auto Air-conditioner Co.,LTD

  I am writing this letter to thank you for your high quality products and give us a friendly rarity training . We bought your company’s products (EH203) two years ago and the quantity of those products is 45 as our the first cooperation. You give us a free training about air conditioning after we received you products. In that training, we know about the structure of air conditioning completely and learned a lot of knowledge about maintenance and repair. We can’t know a little of air conditioning. But before that, we can do something for our bus air conditioning. Although we haven’t need any repair for us, but this owe to our maintenance that we learned from your training. Not need repair also owe to your high quality. From this point of view, we have chosen your company’s US air-conditioning is extremely correct.

  Not long ago, you invited us went to your company to have a visit. During we visit to your beautiful country and your factory. We would also like to thank you for your interesting discussion with us about improving your products which we have found very informative and useful. During the entire visit, we were overwhelmed by the enthusiasm expressed by your business representatives on cooperation. At this travel, we learn new products characteristics of you design. We think it is a good manner to let customers know manufacturer’s operation of design and make new products. This made us no worry our product.

  At last, I sincerely hope we could have more exchanges like these (such as training, visit, send product date) . we have known your products deeply such as high quality parts and rational allocation.

  We want to have a good cooperation again if we have need.

Faithfully yours,
                   海外服务
                               
  Nov 11,07


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基本大概意思

尊敬的新同创汽车空调公司:

  写这封信给你们是为了感谢贵公司高质量的产品和给我们友好而又弥足珍贵的培训 。两年前我购买了你们公司的产品编号为EH203,数量为45台作为我们的初步合作。在我们接受到产品不久,贵公司就给我们一次关于汽车空调的免费培训。通过这次培训,我们充分了解了空调的结构,学会了空调的基本的保养和维修。天哪,要知道我们在此之前对空调一无所知。虽然由于贵公司空调质量不错,没出现大修的情况,我想这与贵公司组织的上次培训不无关系。不出现维修的情况应该也源于上次我们培训所学到的维修保养的知识。从这点来说,选择贵公司的空调无疑是正确的!

  不久前,贵公司又邀请我们到你们那里进行了参观指导。在我们这次到你们国家和工厂的参观过程中。我们非常感谢你们给我们举行了一次关于你们产品改进非常有趣的讨论,我们发现这对我们非常有用和有相当的信息性能。通过这次访问,我们了解你们产品的设计特征及过程。我们想这是一个很好的方式让你们的销售者了解你们产品的设计和生产过程!

  我们期盼更多的互动和交流(比如说培训,参观,邮寄产品信息)。我对贵公司的产品的高质量的部件和合理配置有了深刻的了解!

  我们期待着我们的再次合作!




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